Expanding your remote workforce can have a significant impact on IT infrastructure, security, and company workflows. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Baltimore company to pick the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services that go from as-needed expertise for getting you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can assist Baltimore, Maryland businesses to succeed with any aspect of creating a high-performing telecommuting ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, data security, backup/restore solutions, and centralized management.
Microsoft Integrated Collaboration Software for Remote and Hybrid Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, offering a powerful environment of applications that deliver a consistent user interface for exchanging data and ideas across multiple sites and on a broad range of endpoints. Progent has delivered online consulting support for SharePoint and Exchange Server since their first publication and can help businesses to configure these critical collaboration platforms to optimize the effectiveness of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to provide real-time collaboration. Developed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings with screen sharing, phone calls, cloud voicemail, group email, plus file and app sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly branded Azure Active Directory) for supporting its complete range of features. For details about Progent's consulting services for Microsoft Teams and Teams Premium, visit planning and deployment expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web sites to promote collaboration and information sharing by offering policy-based delivery of content, business processes, and utilities for searching through enterprise-wide information silos. SharePoint allows you to create protected portals that enables remote workforce to view and edit aggregated corporate intelligence via Wikis, Blogs, social web sites, and Web Parts. For information about Progent's SharePoint expertise, see SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, go to planning and configuration consulting for Exchange.
OneDrive is Microsoft�s shared cloud-based storage service, similar to GoogleDrive. Remote workers can save files to the OneDrive service, and co-workers can access them safely through a web browser. Included with Office 365, OneDrive allows remote workers to co-author files. Revisions created offline are automatically uploaded when you go back online. For information about Progent's consulting expertise for OneDrive, visit Onedrive configuration consulting.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Baltimore, Maryland organization, call