Expanding your remote workforce can have a significant impact on network architecture, cybersecurity, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Baltimore organization to pick the right technologies and adhere to best practices in creating and operating a safe virtual solution for telecommuters that facilitates collaboration and returns top business value. Progent can provide support services ranging from as-needed guidance for getting you past challenging IT roadblocks to full project management to help you carry out mission-critical tasks.

Progent can assist Baltimore, Maryland organizations to with any aspect of building a high-performing remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and streamlined management.

Data Protection Solutions for Remote Workers
Data Protection covers saving and recovering vital data in order to avoid data loss and minimize restoration time and effort in case of storage system failures resulting from hardware issues, software glitches, user mistakes, cyber attack, or any other reason. Dependable data protection strategies can be particularly difficult to design and manage in hybrid environments that incorporate in-house data centers, cloud resources, and at-home workers.

  • Backup/Recovery strategies for remote workers must cover diverse kinds of personally owned endpoints. Progent can provide quick online access to consultants knowledgeable about a broad array of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iPads and handhelds. Popular backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up resources spread across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that uses cloud storage and features fine-grained restore and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that require a temporary changeover to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity specialists can help your company to produce, document and test a DR/BC strategy that addresses the logistics of moving to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Baltimore, Maryland organization, call 1-800-993-9400 or visit Contact Progent.