Enlarging your remote workforce may have a significant impact on network architecture, security, and corporate culture. Progent has 20 years of background assisting SMBs to design, deploy, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Bakersfield company to pick the appropriate tools and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent offers services that go from as-needed guidance for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Bakersfield, California businesses to with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk services, security and compliance, backup/restore solutions, and unified management.

VoIP Integration for an At-Home Workforce
Extending the corporate phone environment to accommodate teleworkers is vital to supporting a productive work-at-home solution. A broad range of cloud-centric IP voice platforms are used by small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's current or legacy platforms for IP voice management. Progent can assist organizations of any size to plan or maintain a remote IP voice service that delivers the flexibility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations optimize their existing Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media applications used throughout the network. Unified Communications Manager manages other mixed media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help you to support your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager consulting services.
  • Cisco IP Gateways enable integration with PSTN networks and with users working beyond the corporate firewall such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN infrastructure to work with these VoIP solutions and deliver on-demand integration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your Bakersfield, California organization, phone 1-800-993-9400 or visit Contact Progent.