Besides offering fast access to top-tier IT professionals and subject matter experts (SMEs) to assist Bakersfield, California companies with specific technical issues or strategic initiatives, Progent can provide short-term staff augmentation to deal with more broadly defined services like PC support, network management, and Help Desk response. On-demand staffing makes it possible for businesses to deal with expected or unplanned peaks in demand for network personnel, which may be caused by scenarios like mergers and acquisitions, site moves, technology migration, business process changes like telecommuting, disaster recovery, busy seasons, or new regulations. Short-term IT staff augmentation can also cover voids left by the absence of in-house IT personnel because of scheduled vacations, health issues, resignation, etc.

Advantages of Progent's Short-Term Staff Augmentation Services
Progent's temporary supplemental staffing services offer organizations the versatility to react to increases in demand for IT personnel without dealing with the costs and hassle that come with identifying and recruiting professional IT personnel and without the burden of adding to your full-time head count.

Key aspects of Progent's short-term supplemental staffing services include:

  • Rapid availability of proven network professionals
  • Easy engagement, cessation, and re-engagement of services
  • Transparent extension of your full-time IT staff
  • Comprehensive reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
  • Strong working relationship with a top-level, full-service source for IT expertise
Progent's Shared Center Service
Progent's co-managed Call Center service is a proven on-going staff augmentation option that enables IT groups to share the responsibilities of Help Desk support seamlessly between their full-time network personnel and Progent's nationwide pool of IT support specialists. Working as a transparent extension of your full-time Call Center, Progent's co-managed Help Desk program is a joint support alternative based on by the leading group professional services (PSA) tool for managing, service requests, ticketing, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises IT expertise for organizations across the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISA, and GIAC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Bakersfield, California Companies
Progent's seasoned team of certified consultants and technical experts can provide Bakersfield, California organizations a broad array of remote technical guidance and debugging expertise. Practice areas offered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term IT Staffing for Bakersfield, California Companies
To find out more details about Progent's short-term staff augmentation services for Bakersfield, California organizations, call 800-993-9400 or visit Contact Progent.