Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a network. For this reason, ransomware attacks are commonly launched on weekends and at night, when IT staff may take longer to recognize a break-in and are least able to mount a quick and coordinated response. The more lateral movement ransomware can make within a victim's network, the more time it takes to recover core IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help you to carry out the urgent first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help organizations in the Bakersfield area to locate and isolate infected servers and endpoints and guard clean resources from being penetrated.

If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Bakersfield
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any available system restores. Data synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery nearly impossible and effectively sets the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a settlement fee in exchange for the decryptors required to unlock scrambled data. Ransomware assaults also attempt to exfiltrate files and hackers demand an additional settlement for not posting this information on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can pose a big issue depending on the nature of the downloaded data.

The recovery work after a ransomware penetration has a number of distinct phases, most of which can proceed concurrently if the response workgroup has enough members with the required skill sets.

  • Containment: This time-critical initial step involves arresting the lateral spread of the attack across your network. The more time a ransomware assault is allowed to go unrestricted, the more complex and more costly the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine activities consist of isolating affected endpoints from the network to minimize the contagion, documenting the environment, and protecting entry points.
  • Operational continuity: This involves restoring the network to a basic useful level of functionality with the least downtime. This process is typically the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also demands the broadest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, office and line-of-business applications, network topology, and safe remote access management. Progent's ransomware recovery team uses advanced collaboration tools to organize the complex recovery process. Progent appreciates the importance of working quickly, tirelessly, and in concert with a client's managers and network support staff to prioritize tasks and to get essential services back online as quickly as feasible.
  • Data recovery: The work necessary to restore data damaged by a ransomware attack depends on the condition of the systems, how many files are affected, and which restore methods are required. Ransomware attacks can destroy pivotal databases which, if not properly shut down, may need to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on Active Directory, and many financial and other mission-critical applications are powered by SQL Server. Some detective work may be needed to find clean data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on employees' desktop computers and laptops that were off line during the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users.
  • Deploying modern antivirus/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the same anti-virus technology used by many of the world's biggest enterprises such as Walmart, Citi, and Salesforce. By providing in-line malware blocking, detection, containment, restoration and forensics in one integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with hackers. This calls for working closely with the victim and the cyber insurance carrier, if there is one. Services consist of determining the type of ransomware used in the assault; identifying and making contact with the hacker persona; verifying decryption tool; deciding on a settlement amount with the victim and the insurance provider; negotiating a settlement and schedule with the hacker; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the TA; receiving, learning, and using the decryptor tool; troubleshooting failed files; building a pristine environment; mapping and reconnecting datastores to match exactly their pre-attack condition; and reprovisioning computers and services.
  • Forensics: This activity involves discovering the ransomware attack's storyline throughout the network from beginning to end. This history of the way a ransomware attack progressed within the network assists you to evaluate the damage and highlights gaps in security policies or work habits that should be corrected to avoid later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensic analysis is commonly assigned a high priority by the insurance carrier. Because forensic analysis can be time consuming, it is essential that other important activities such as business continuity are executed in parallel. Progent has a large roster of IT and data security professionals with the knowledge and experience needed to carry out the work of containment, business resumption, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has delivered online and onsite IT services across the U.S. for over two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have earned advanced certifications in foundation technology platforms including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has top-tier support in financial and ERP application software. This broad array of skills gives Progent the ability to identify and consolidate the undamaged parts of your IT environment after a ransomware intrusion and rebuild them quickly into an operational system. Progent has worked with top insurance carriers including Chubb to help businesses recover from ransomware assaults.

Contact Progent for Ransomware Recovery Consulting Services in Bakersfield
For ransomware cleanup consulting in the Bakersfield area, call Progent at 800-462-8800 or go to Contact Progent.


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