Wireless Solutions

Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most popular solutions for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Bakersfield, California businesses the expertise of BlackBerry-premier consultants who can assist companies to maintain their BlackBerry deployments or migrate efficiently to a more popular mobile platform.

As the sophistication of small company networks has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for businesses regardless of size, effective integration and support of RIM BlackBerry solutions has grown increasingly difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses frequently turn to external consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry-based environments economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, coupled with Progent's efficient online support model, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry products productively into their business information network.

Progent's engineers can assist your company with SQL Server 2019 integration and development consulting, SQL Server 2016 management support, and Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can track and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom mobile software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and safely.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry BES Server gives companies a centralized and secure source for incorporating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for collaborative programs like calendars, contact lists, tasks, notes, and specialized business programs. Due to BlackBerry BES Server integration with Exchange Server, users with BlackBerry handsets have push-based connectivity with Exchange email as well as to instant messaging-enabled software via Microsoft Office Communications Server and Lync Server support.

Progent's BlackBerry-premier engineers can help you plan, configure, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements assessment, system design, deployment planning and implementation, performance tuning, design of a high-availability environment, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist you to determine which administration model and physical components match your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software versions, processors and mass storage, network architecture, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to perform network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Support from a RIM BlackBerry-Certified Specialist
In order to contact Progent about professional help for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.