Expanding your remote workforce may have a major effect on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can help your Fresno company to select the appropriate tools and follow leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers support services ranging from as-needed guidance for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can assist Fresno, California companies to succeed with any aspect of creating a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.

Data Protection Solutions for Remote Workers
Data Protection covers saving and restoring vital information in order to avoid data loss and reduce restoration time in case of storage failures resulting from hardware issues, software hiccups, user mistakes, cyber attack, or any other reason. Reliable data protection solutions can be particularly difficult to architect and maintain in hybrid environments that combine in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for an at-home workforce must cover multiple types of user-owned endpoints. Progent can provide quick online help from experts knowledgeable about a broad range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, tablets and handhelds. Popular backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data distributed across a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud storage and includes granular recovery and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate scenarios that call for a temporary switch to telecommuting. Progent's expert disaster recovery preparedness experts and business continuity planning consultants can help your company to develop, document and validate a DR/BC plan that addresses the logistics of moving to telecommuting.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Fresno, California business, phone 1-800-993-9400 or visit Contact Progent.