Austin Teleworkers Integration Consulting and Support

Enlarging your telecommuter workforce may have a major effect on network architecture, security/compliance, and corporate culture. Progent has 20 years of experience helping SMBs to design, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Austin company to select the right technologies and follow leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum business value. Progent offers support services that go from as-needed guidance for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Austin, Texas companies to with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and centralized management.

Security and Compliance for At-Home Workers
Work-from-Home (WFH) workers commonly use their personal computing devices and usually operate in a poorly secured physical environment. This multiplies their vulnerability to cyber attacks and requires judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive user training, and the creation of security policies based on leading practices. Progent's veteran group of data security solutions experts can help your business to plan, deploy and manage an effective cybersecurity solution that protects critical information assets in environments that incorporate at-home workers.

Firewalls enable companies to build a network that can be securely accessed by local users and by an at-home workforce, mobile users, vendors, clients, and other stakeholders. Modern firewall appliances permit you to assign and control appropriate permissions to various groups of users and to expand your IT network and modify your security profile as your company evolves and as network attacks become increasingly sophisticated. Progent supports both current and legacy security appliances from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall configuration expertise, visit firewall support expertise.

Online Endpoint Security Monitoring makes it possible to watch over the disparate computers used by at-home workers and either block or spot and respond to the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on every protected endpoint, monitoring all activity and utilizing advanced AI technology from SentinelOne to detect new threats before they can spread. When an attack is spotted, ProSight ASM instantly isolates the targeted device from the corporate network to quarantine the malware. Since the ProSight Active Security Monitoring agent is self-contained, endpoints stay secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight Active Security Monitoring, see remote endpoint security monitoring for telecommuters.

Progent's Duo authentication Managed Services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation with iOS, Android, and other personal devices. Using 2FA, when you log into a secured online account and enter your password you are requested to verify your identity via a device that only you have and that uses a different ("out-of-band") network channel. A wide selection of devices can be utilized for this added means of ID validation including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple validation devices. To find out more about Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication services for at-home workers.

Security Audits can evaluate the exposure of your information system to all types of outside and internal security threats for an environment that incorporates telecommuters. Progent can run remote, automated security analysis software for quickly and economically detecting a wide variety of security holes that can be found via the Internet. Progent's endpoint security assessment consulting services, which can be managed by data security experts with top certifications such as CISM, CISSP, and GIAC, can assist your company to evaluate your workflows and policies and assess your IT infrastructure to enable you to implement the highest level of security for your at-home workers.

Horizon3.ai's NodeZero Pentest Platform is a cutting-edge penetration test (pentest) product family that supports autonomous threat assessment of your at-home environment as well as your internal and perimeter networks to help you expose, prioritize, remediate, and verify cybersecurity vulnerabilities before threat actors can take advantage of them. Progent's pentest experts can help you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal IT infrastructure so you can determine your current security profile. Progent's NodeZero experts can also assist you to strengthen your network security and can assist you to design and deploy a cohesive cybersecurity strategy that simplifies management and delivers optimum protection for on-prem, multi-cloud, at-home, and perimeter IT resources. To find out more information about Progent's vulnerability assessment services based on on NodeZero's pentest platform, refer to Consulting Services for NodeZero's Pentest Platform.

Download White Paper: Securing a Work-From-Home Network
To view or download a white paper describing key things to concentrate on for protecting an IT environment that includes telecommuters, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Austin, Texas organization, call 1-800-993-9400 or go to Contact Progent.