Austin Ransomware Protection and Cleanup Solutions

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware needs time to work its way through a network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when support personnel may be slower to become aware of a penetration and are least able to mount a quick and coordinated response. The more lateral progress ransomware is able to achieve inside a target's system, the longer it takes to recover basic operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to complete the urgent first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware experts can help businesses in the Austin area to identify and isolate breached servers and endpoints and protect clean resources from being penetrated.

If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Austin
Current strains of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and attack any available backups. Data synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery nearly impossible and basically throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement payment in exchange for the decryptors needed to unlock scrambled files. Ransomware assaults also try to exfiltrate files and hackers require an additional payment in exchange for not posting this information or selling it. Even if you are able to rollback your network to an acceptable date in time, exfiltration can pose a major issue depending on the sensitivity of the downloaded information.

The restoration process subsequent to ransomware penetration involves several crucial phases, most of which can proceed concurrently if the recovery workgroup has enough people with the required experience.

• Containment: This urgent first step requires blocking the sideways progress of ransomware across your network. The longer a ransomware assault is allowed to run unrestricted, the longer and more costly the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response experts. Quarantine activities consist of isolating affected endpoints from the network to block the contagion, documenting the IT system, and protecting entry points.
• System continuity: This involves restoring the IT system to a basic acceptable degree of functionality with the least delay. This effort is typically at the highest level of urgency for the victims of the ransomware attack, who often see it as an existential issue for their business. This project also demands the widest array of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and mission-critical applications, network architecture, and protected remote access. Progent's ransomware recovery experts use advanced workgroup tools to coordinate the multi-faceted recovery process. Progent appreciates the urgency of working rapidly, continuously, and in concert with a client's management and network support group to prioritize activity and to get essential resources back online as quickly as possible.
• Data restoration: The effort required to restore data impacted by a ransomware assault depends on the condition of the systems, how many files are affected, and what restore methods are required. Ransomware attacks can destroy pivotal databases which, if not gracefully closed, might have to be reconstructed from the beginning. This can include DNS and Active Directory databases. Exchange and SQL Server depend on AD, and many ERP and other mission-critical applications are powered by Microsoft SQL Server. Often some detective work could be needed to find undamaged data. For instance, non-encrypted OST files may have survived on staff PCs and laptops that were not connected during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users.
• Implementing modern antivirus/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and medium-sized companies the benefits of the same anti-virus technology used by some of the world's biggest enterprises such as Netflix, Visa, and NASDAQ. By providing real-time malware blocking, identification, containment, restoration and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring cuts TCO, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the victim and the insurance provider, if any. Services include determining the kind of ransomware involved in the attack; identifying and establishing communications the hacker persona; verifying decryption tool; budgeting a settlement with the victim and the insurance carrier; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; receiving, reviewing, and using the decryption utility; troubleshooting failed files; building a clean environment; mapping and connecting datastores to reflect exactly their pre-attack state; and reprovisioning computers and software services.
• Forensic analysis: This activity is aimed at discovering the ransomware assault's storyline throughout the network from beginning to end. This audit trail of how a ransomware attack progressed within the network assists you to assess the damage and highlights vulnerabilities in rules or processes that should be rectified to avoid future break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to detect changes. Forensic analysis is typically given a high priority by the cyber insurance carrier. Since forensic analysis can take time, it is essential that other important activities such as operational continuity are executed in parallel. Progent has a large team of information technology and data security professionals with the knowledge and experience needed to carry out the work of containment, operational continuity, and data recovery without interfering with forensics.

Contact Progent for Ransomware System Restoration Consulting in Austin
For ransomware system restoration consulting in the Austin area, call Progent at 800-462-8800 or go to Contact Progent.