Enlarging your at-home workforce can have a significant effect on IT architecture, security, and company workflows. Progent has two decades of background assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Austin organization to pick the appropriate technologies and adhere to best practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and returns maximum value. Progent can provide services that go from on demand expertise for helping you over challenging IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can assist Austin, Texas companies to succeed with any facet of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and unified management.

Video Conferencing for Remote Workers
A broad selection of video conferencing products from leading technology companies support online meetings, video conferencing, chat sessions, and screen sharing for both local workers and teleworkers. Many organizations utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help you to manage your existing conferencing environment and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business clients to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone app for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. For details about Progent's support services for Cisco Webex as well as for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features such as IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and help your business to optimize your network infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Austin, Texas organization, call 1-800-993-9400 or refer to Contact Progent.

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