Enlarging your telecommuter workforce may have a major impact on IT infrastructure, security, and company workflows. Progent has two decades of background helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Aurora organization to pick the appropriate tools and follow best practices in building and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from as-needed guidance for getting you past occasional technical bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Aurora, Colorado organizations to succeed with any facet of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security and compliance, data protection solutions, and unified management.

Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required for a remote workforce can be especially complex if you must manage a combination of worker-owned equipment such as PCs and laptops, routers, and wireless APs from various manufacturers and with a variety of OS software and firmware levels. Progent's background delivering remote support for both legacy and modern IT products in virtual office venues enables you to make cost-effective use of your available infrastructure and provides you with fast access to expertise for implement necessary upgrades. Support services offered by Progent to help you to create a productive telecommuting ecosystem include:

  • VPN technology allows you to create a secure tunnel for authorized at-home workers to use IT resources situated at your corporate datacenter or in a public cloud. Progent can assist your company to configure and manage VPN access between your teleworkers and your various network resources by providing online VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your telecommuters to utilize Cisco's popular AnyConnect client software for secure VPN tunneling for a broad selection of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and interact with a data center PC's desktop. This gives IT managers substantial control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home computer networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewalls. Progent offers expert remote consulting for configuring home routers from all major manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, typically shared by families and guests, are frequently used by at-home employees to access their router for work. This can create performance and security problems. Progent can assist businesses to mitigate these issues by delivering services that include Cisco Aironet integration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti WiFi access point setup assistance.
  • Internet connectivity methods impact the performance and reliability of connections between at-home workers and the corporate network. Mission-critical applications may require backup Internet connections in case the primary connection breaks. Progent can provide guidance for selecting Internet service providers, picking appropriate bandwidth and data volume offerings, and integrating redundant Internet connections. Refer to Internet access integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Aurora, Colorado company, call 1-800-993-9400 or refer to Contact Progent.