Wireless Consulting

Consulting Support for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most popular solutions for achieving mobile access to messaging, calendars, web-based programs, and other vital business information. Progent can provide Aurora, Colorado businesses the expertise of BlackBerry-certified experts who can assist businesses to maintain their BlackBerry environments or transition smoothly to a more popular mobile solution.

As the sophistication of small business networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the norm for organizations of any size, effective deployment and support of RIM BlackBerry technology has become increasingly challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small organizations often resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to plan, manage, and repair BlackBerry environments economically and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's proven online support capabilities, gives small companies an economical alternative for incorporating RIM BlackBerry products productively into their IT network.

Progent's experts can help you with SQL Server 2019 integration support, SQL Server 2016 migration consulting, and Microsoft Exchange Server setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management utilities so you can monitor and control BlackBerry devices throughout your company, define security policies that are right for your business, develop custom wireless software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored quickly and thoroughly.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a single and secure source for incorporating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to access Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve consistent information for applications like schedules, contact lists, to-do lists, notes, and custom business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, users with BlackBerry handsets have push-based connectivity with Exchange messages as well as to IM-enabled applications through Microsoft Office Live Communications Server and Lync Server 2010 support.

Progent's BlackBerry-premier consultants can assist you to plan, implement, and maintain BlackBerry BES Server so that you optimize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

Progent's Online BlackBerry-certified Consulting Services is Quick and Economical
For companies in Aurora, Colorado who need quick and affordable help from a qualified RIM BlackBerry support expert, Progent provides effective online help from a seasoned support team who have provided IT solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)

Remote consulting services eliminates travel expense and lets engineers fix technical issues quickly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have earned certifications in the entire range of BlackBerry technologies and can provide expert support in areas such as troubleshooting synchronization issues, setting up BlackBerry BES Server, and creating a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's certified service professionals can in addition help your company to resolve a broad array of issues associated with synchronization, device detection, email reconciliation, web browsing, wireless connections, IM, PC software installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small business IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support expenses at a minimum and, by handling problems promptly, optimizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, implementing wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified consultants can also show you how to use administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and help your company to select and install sensible security configurations.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, set up the MDS and IM, implement push and pull access control lists, manage Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements analysis, system design, deployment planning and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry Enterprise Server, assist you to determine which administration model and equipment match your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about alternatives for software versions, processors and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to perform network-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Qualified Professional
To get in touch with Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.