Expanding your telecommuter workforce may have a significant impact on IT architecture, cybersecurity, and company culture. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Arlington company to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent can provide services that go from on demand guidance for getting you over challenging technical roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Arlington, Texas businesses to with any facet of creating a high-functioning work-at-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and centralized management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed to support an at-home work environment can be particularly complex if you must manage a combination of worker-owned hardware such as PCs and laptops, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of OS software and firmware releases. Progent's background providing remote help for both outdated as well as current technologies in virtual office venues allows you to make cost-effective use of your available infrastructure and provides you with ready access to top-tire consultants for implement necessary updates. Services available from Progent to assist your company to create a high-functioning work-at-home ecosystem include:

  • Virtual Private Network (VPN) technology makes it possible to establish a safe tunnel for authenticated at-home workers to use IT assets located at your corporate data center or in the cloud. Progent can assist you to configure and maintain VPN access between your at-home workforce and your key IT resources by providing online VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your telecommuters to set up Cisco's AnyConnect software to provide secure VPN tunneling for a broad selection of devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a remote PC's desktop. This technology gives network managers substantial control over the digital environment of telecommuters and ensures remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewall services. Progent can provide top-tier online support for integrating home routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
  • Home Wireless networks, often shared by families and guests, are frequently utilized by telecommuters to connect to their Internet router for work. This can cause throughput and cybersecurity problems. Progent can assist you to resolve these issues by providing services that include Cisco Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi AP setup help.
  • Internet access solutions affect the performance and availability of connections between telecommuters and the corporate network. Line-of-business processes might require redundant Internet access in case the primary connection breaks. Progent offers guidance for identifying Internet service providers, picking sensible service bundles, and integrating fault-tolerant Internet connections. See Internet connectivity integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Arlington, Texas company, phone 1-800-993-9400 or refer to Contact Progent.