Wireless Consulting Services

Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were once among the most successful products for maintaining mobile connectivity to email, calendars, web applications, and other critical business information. Progent can provide Arlington, Texas companies support from BlackBerry-certified experts who can assist companies to manage their BlackBerry deployments or transition efficiently to a more popular smartphone solution.

As the complexity of small business IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has become the standard for companies of any size, effective integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses often turn to outside support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient online support capabilities, gives small businesses an economical alternative for incorporating BlackBerry technology productively into their information system.

Progent's engineers can help your business with SQL Server 2019 development consulting, SQL Server 2016 management support, and Exchange setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and control BlackBerry devices across your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Integration Support for BlackBerry BES Server
Research in Motion's high-end platform for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange, Domino, or Novell GroupWise clients to send and receive messages that are encrypted during transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide selection of key management tasks that span from BlackBerry deployment and upgrades to mobile security and high availability.

Progent's BlackBerry-premier engineers can help you use RIM BlackBerry BES Server to do routine tasks like:

• Deploy and manage applications
• Plan smartphone, application, and policy updates
• Upgrade BlackBerry device firmware remotely
• Manage client settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also help you to use BlackBerry Enterprise Server to perform key procedures not available with the entry-level BES Server Express. These tasks include:

• Install and manage BlackBerry's fault-tolerant infrastructure based on virtualization
• Install BlackBerry smartphones wirelessly
• Establish custom administration roles
• Monitor and analyze the integrity of your BlackBerry solution

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, solution architecture, deployment planning and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry BES Server, help your organization to determine which management model and hardware products meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about alternatives for software editions, server hardware and storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can assist your company to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry device clients on Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and IM, implement access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Support from a BlackBerry-Certified Professional
To ask Progent about engineering expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.