For business network systems located in the state of Arkansas, Progent's Microsoft and Cisco certified engineers can provide phone assistance and troubleshooting to fix your network systems problems fast and cost effectively. Progent has acquired top-notch skills, advanced software utilities, and support knowledge bases to diagnose and fix IT problems while avoiding the expense and delays normally associated with in-person service calls. In case your Arkansas small business is situated outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your nearby computer network support options may be limited in technical capability, or unavailable during urgent situations. This results in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent's group of seasoned network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a broad range of clients. This means you obtain not just the technical skills needed for the job, but a consultant with field proven methods for applying that expertise to assist with efficient network solutions.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent can provide advanced remote expertise for disaster recovery/business continuity planning, testing, and training to help you to respond to potential disasters, minimize downtime for your essential IT functions, avoid data loss, and meet regulatory mandates and business obligations. Progent's business continuity consultants can work closely with your executive and IT support staff to provide risk and business impact evaluation, define interdependencies, specify human and physical resources needed to operate your organization, determine business-critical IT services and specify acceptable recovery times, select colocation centers, configure safe remote access capability for key workers, implement notification mechanisms and assign duties for staff, document a comprehensive recovery and test plan, and train key people to execute your business continuity plan. Progent's Windows Server 2019 failover cluster consultants and Windows Server 2016 disaster recovery consultants can help you to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

Microsoft Windows Server 2022 Planning and Migration Consulting
Windows Server 2022 builds on the architecture of Windows Server 2019 and related products to offer enhancements in critical areas such as multi-layer security, native support in Azure for popular Windows Server applications, unified management for hybrid datacenter and multiple-cloud environments, plus greater availability for Azure-hosted virtual machines. Progent's certified Windows Server 2022 consultants can help your organization to design and carry out an efficient migration to Windows Server 2022 based on your current network architecture or a new on-prem, cloud-centric, or hybrid architecture. Progent's consultants can help you to evaluate the strategic value of moving to Windows Server 2022 and can help you deploy Windows Server 2022's latest features like zero-downtime Hotpatching, DNS-over-HTTPS (DoH), and Storage bus cache. For details, visit Windows Server 2022 planning and integration services.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide affordable remote assistance to assist you to plan, configure, and troubleshoot any aspect of your iOS and Windows integration solution and is available for short-term tasks to help you get past occasional technical bottlenecks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or support a highly available, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers remote or on-premises training to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your information network.

Collaboration Applications Support Services for At-Home Workers
Progent can assist organizations of all sizes to set up collaborative platforms by providing services like SharePoint programming and Microsoft Teams planning and integration to enable their telecommuters to engage in productive interaction with fellow workers and customers. To learn about how Progent's consultants can assist you to install and manage collaboration technology for an at-home workforce, visit collaboration applications support services for at-home workers.

Microsoft Desktop Virtualization Consulting
Microsoft's desktop virtualization technologies lower the effort needed for IT administrators to install applications so that they are standardized across a corporate user base, offer the ability to manage rights to business data, and allow quick deployment of new or updated workstations. In Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers RDS simplifies desktop access, improves performance, tightens security, unifies management, and offers an almost seamless user experience. Progent's Windows Server 2016 consultants can assist you to evaluate the strategic benefits of Microsoft's desktop virtualization technologies, set up pilot and on-line deployments, optimize your network infrastructure to accommodate virtual desktops effectively, assess and resolve security issues, and train your IT administrators to utilize best practices to achieve maximum payback from client virtualization.

Microsoft 365 Cloud Integration Expertise
Progent can provide the services of a Microsoft Cloud Solutions Architect to assist your company to plan a smooth move to Microsoft 365 tailored to your environment. Before proposing this migration project, Progent's cloud expert will conduct a set of investigative exercises that include running utilities like IdFix, the Exchange Best Practices Analyzer (ExBPA), and specialized scripts for viewing your Active Directory, messaging, and Mobile Device Management (MDM) arrangement. Critical information that cannot be found using these methods will be determined via discussions with your IT staff. Find out more information about Progent's Microsoft 365 cloud migration consulting.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that indicates mastery in IS security audit and control. Certified by the American National Standards Institute, the CISA accreditation has consultants undergo an extensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional trained to help businesses in the areas of IS audit process, information technology enforcement, systems and infrastructure ROI, IT support, safeguarding of information assets, and business continuity preparedness.

Ransomware Forensics Analysis Services
Progent's ransomware forensics services involve discovering and describing the ransomware assault's progress throughout the compromised network from beginning to end. Progent's ransomware forensics experts can preserve the system state after a ransomware assault and perform a detailed forensics analysis without slowing down activity required for business resumption and data recovery. You can use Progent's forensics report to block subsequent ransomware assaults, validate the recovery of encrypted data, and comply with insurance and governmental mandates

Dynamics GP (formerly Great Plains) Customization and Training
Microsoft Dynamics GP 2015 R2 features a revamped architecture that enhances cloud integration, supports the most popular handheld devices, allows single sign-on with Azure Active Directory (now branded Microsoft Entra), and strengthens security and compliance. Progent's certified Dynamics GP 2015 R2 consultants and developers offer the broad technical skills and hands-on experience to resolve the many IT and business issues involved with maintaining Dynamics GP 2015 R2 and can assist your organization to plan and perform an efficient upgrade to the latest edition of Dynamics GP that will optimize the business value of your investment in this mission-critical platform.

ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge tools packaged within one agent accessible from a single control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you prove compliance with government and industry information protection regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent action. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

Active Directory (AD) and Microsoft Entra (Formerly Azure AD) Planning and Deployment Expertise
Progent can help you to plan and carry out an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and Azure resources. To find out more, refer to Azure {Active Directory and Microsoft Entra ID planning and deployment consultants.

Consulting and Troubleshooting Services for System Center 2012 Operations Manager
Progent's Microsoft-certified System Center 2012 Operations Manager consulting experts have extensive experience designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to manage your current SCOM environment and remediate serious problems uncovered by SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to assist you to migrate efficiently from Operations Manager 2016 to SCOM 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.

Windows Server 2012 R2 Integration Services
Progent's Microsoft-certified Windows Server 2012 support experts can assist you to manage your Windows Server 2012 environment or upgrade from Windows Server 2012 R2 to a modern version of Microsoft Windows Server. If you decide to move up to Windows Server 2019 or Windows Server 2022, Progent can assist you to develop pilot systems and migration plans; tune your network for local, multi-location, private or public cloud-based, and hybrid environments; educate your IT support, team; create an enterprise-wide security strategy; automate IT administration; assist with creating applications; and generate and validate a DR/BC plan.

Palo Alto Networks PA-Series Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewalls to provide a modern cybersecurity ecosystem that extends across your data center and cloud-based resources and guards all users anywhere with any device. To find out more, visit Progent's Palo Alto Networks PA-Series firewall integration services.

Get in Touch with a Progent Network Support Expert
To learn how to contact a Progent computer support expert for online or on-premises assistance, phone 1-800-993-9400 or visit Online Network Help.

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