For small company computer networks located within the state of Arizona, Progent's Microsoft and Cisco authorized engineers can deliver online help and troubleshooting to resolve your network systems troubles quickly and cost effectively. Progent has developed enterprise-level skills, sophisticated utilities, and support knowledge bases to identify and fix computer network problems without the expense and time delays normally associated with on-site service dispatches. If your Arizona business is situated outside of the larger metro areas such as Phoenix, Tucson, Mesa, or Glendale, your local network support options may be limited in expertise, or not available during a crisis. This can result in a office network that is unusable or causing productivity loss due to technical problems persisting for too long. Progent's staff of seasoned network engineers average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large variety of technical tasks for a broad range of clients. This means you obtain not only the technical skills needed for the job, but a consultant with proven methods for applying that expertise to deliver affordable network solutions.

Expertise for Managing Multiple Public Cloud Services
Progent can assist your IT team to plan and administer environments that include resources from a mix of public clouds. Progent offers a range of public cloud support services that include Azure hybrid cloud design and integration services, Amazon Web Services cloud migration, Amazon Web Marketing Service programming, and Google Cloud Platform (GCP) management. For more information, see Progent's consulting experts in configuring and managing multiple clouds.

Consulting Expertise for MS Dynamics and Dynamics 365 Accounting and ERP/MRP Platforms
Progent's Experts Team offers mentoring in Microsoft accounting and ERP software, enabling you to tailor inexpensive and comprehensive network solutions that fit the specific needs of your business. Progent's custom software development consultants offer a range of services such as Dynamics 365 Finance and Supply Chain (formerly Dynamics AX) ERP consulting services, Dynamics GP/Great Plains Accounting Software education and programming, MS Dynamics 365 Business Central ERP software support, Microsoft Dynamics SL/Solomon business accounting software migration and support, and Microsoft Commerce deployment.

Progent's Integration and Development Support for Microsoft SQL Server 2016
SQL Server 2016 offers significant enhancements in speed, capacity, security, availability, BOYD integration, and built-in business intelligence. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite expertise to help businesses of all sizes to plan, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and SCOM. In addition, Progent's Microsoft SQL Server 2019 upgrade experts can help you to migrate to a current version of Microsoft SQL Server.

SonicWall Firewall Integration Consulting Services
Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete network protection solution and design security into your corporate operations. For more information, see SonicWall-certified firewall integration consultants.

ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is a growing line of real-time management reporting tools designed to integrate with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

Progent is a Microsoft-certified Partner
Because Progent is a Certified Partner for Microsoft, each Progent engineer has access to the technology and training resources needed to deliver the best IT help available. Progent's IT outsourcing, Call Center, Microsoft 365 deployment expertise, and application development services permit small business clients to take advantage of the wide array of knowledge associated with the IT departments of large companies without the high cost and distraction of maintaining a large in-house network support staff.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any aspect of IT security. Progent can implement efficient cybersecurity systems that guard a small office from advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support local, online, and mobile clients accessing IT resources distributed over a mix of physical sites and various clouds.

Windows Server 2025 Migration and Support
Windows Server 2025 delivers enhancements in critical areas such as in-depth security, native support with Azure for major Windows Server workloads, unified management for local, multi-cloud, and hybrid networks, higher availability for Azure-hosted virtual machines, plus quicker and more efficient storage. Progent's Microsoft Windows Server 2025 consulting experts can help your organization to plan and carry out an efficient upgrade to Windows Server 2025 using an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2025.

Responsiveness of Progent's Technical Response Center for Online IT Support
Progent's Technical Response Center (TRC) is dedicated to delivering the highest level of remote network support possible for both emergency and standard issues. For emergency issues that affect many workers, key people, or a line-of-business program, the TRC can engage within an hour. For non-critical issues, the TRC will in two hours or less. Under any circumstance, your trouble ticket will be created quickly and accurately, You will receive a confirmation from the trouble ticket system, and the TRC will check with you on each corrected problem to confirm you are comfortable with the resolution and ready to close the ticket. Find out more details concerning Progent's TRC Customer Commitment.

Video Conferencing and Telepresence Consulting Services
Progent can provide the support of an accredited video conferencing engineer with an extensive background deploying products from the major telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or maintain a telepresence environment that protects your current investment and optimizes the strategic value of your IT system. Progent can also provide the expertise of infrastructure engineers able to help companies of any size to build and troubleshoot a communications network that delivers the speed, dependability, protection, and expandability required to support your telepresence solution.

Progent's Integration Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.

Microsoft Active Directory (AD) and Microsoft Entra (Formerly Azure Active Directory) Planning and Integration Consulting
Progent's consultants can help you to design and implement an efficient move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both on-premises and Azure assets. To find out more, visit Active Directory and Microsoft Entra ID design and implementation expertise.

Palo Alto Networks Firewall Planning and Integration Consulting
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity ecosystem that extends across your on-premises and cloud assets and guards any user at any location with any endpoint device. To find out more, see Progent's Palo Alto Networks PA-Series firewall integration consulting.

Get in Touch with a Progent Computer Support Expert
To find out how you can access a Progent computer consultant for online or on-premises support, phone 1-800-993-9400 or go to Remote Computer Support.

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