For small business computer networks located in the state of Arizona, Progent's Microsoft and Cisco qualified professionals can deliver remote phone support and remote troubleshooting to fix your network problems fast and affordably. Progent has acquired enterprise-class expertise, advanced software utilities, and support databases to diagnose and repair network problems without the cost and time delays associated with in-person technical service calls. In case your Arizona organization is located beyond the larger metro areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby network systems support options may be limited in technical capability, or not available during urgent situations. This results in a computer network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent's staff of expert network consultants average more than ten years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a extensive range of clients. This means you obtain not only the technical skills needed for the job, but a professional with proven methods for applying those skills to provide affordable network solutions.

Best Practices Followed by Expert Engineers
Many companies situated far from areas with plentiful network engineers utilize less qualified or inexperienced local consultants for vital network support services. This can result in a system that is unstable or inefficient. Progent?s staff of Microsoft and Cisco certified consultants average over ten years of real-world industry background, in the front lines of network support, performing a wide range of technical tasks for a diverse mix of clients. Consequently, with Progent you receive not just expert computer network knowledge, but an engineer who follows computer industry leading practices in applying those skills to resolve real-world business system issues efficiently and in a repeatable fashion.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to help assess your company's preparedness to block or recover quickly after a ransomware incident. Progent will work with you directly to collect information about your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective AV and backup/recovery system that meets your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

BI Reporting Consulting and Development
Progent?s BI reporting experts offer remote and onsite expertise to help you with any phase of business intelligence (BI) reporting from debugging or modernizing applications to planning and implementing a comprehensive BI environment. Progent's management reporting consultants can help your company to maintain your current reporting environment, help you to upgrade reports from an outdated reporting platform to a current one, and provide as-needed remote training to meet your individual needs. Progent?s management reporting and analytics consultants can provide experience in the leading business intelligence reporting tools including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.

SQL Server 2017 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of migrating to SQL Server 2017 and can assist you to plan and carry out an efficient migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from as-needed architecture review or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on schedule and within budget. Also, Progent's SQL Server 2019 migration consultants can assist you to upgrade efficiently from Microsoft SQL Server 2017 to a more modern release of SQL Server. To learn more, visit SQL Server 2017 integration consulting.

Consulting Services for Barracuda's CloudGen Security Gateways
Barracuda's economical CloudGen Firewall appliances combine web filtering, remote access, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection with centralized management encompassing your complete enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the expertise to be your single resource for technical support, administration, education, and security expertise. To learn more about Progent's consulting services for Barracuda firewalls, visit Barracuda CloudGen firewall configuration consulting.

Cloud Integration Consulting Expertise for an At-Home Workforce
Progent can assist small and mid-size businesses to provision their at-home workforce with safe and efficient integration with cloud applications and services. For details about ways Progent can assist organizations to set up robust Cloud access for their teleworkers, go to cloud support services for teleworkers.

Full Portfolio of Security Assistance
Progent's CISSP, CISM, and ISSAP certified security consultants can help your company to perform complete security assessments, restore operations quickly from virus attacks, set up firewalls, configure secure mechanisms for off-site and mobile connectivity, install spam filtering and email encryption, and create a company-wide security plan built around 24x7 automated network monitoring. Progent's ProSight family of managed security monitoring services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.

Consulting Services for SCOM 2016
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum availability for key workloads by offering unified, cross-platform tracking of IT resources installed across on-premises systems and cloud environments. Progent's SCOM consulting team offers world-class remote and onsite expertise to assist businesses of any size to plan, implement, optimize, update and troubleshoot SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can assist you to move to Operations Manager 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring products, or combine multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 environment to incorporate resources hosted on public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions. In addition, Progent's experts can help you upgrade from SCOM 2016 to more current releases including SCOM 2019 and SCOM 2022 .

Cisco Unified Messaging and Collaboration Consulting
Progent offers remote or on-premises help from a certified CCIE engineer to help you to design, install, manage and repair unified communications environments built on Cisco Unified Communication technology in an in-house, distributed, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have in-depth backgrounds helping organizations of any size to build collaboration ecosystems by delivering services that include Cisco Unified Communications Manager (Unified CM) and Cisco CallManager planning and deployment, Voice over IP and video phones configuration, and wireless IP phone solutions. Progent can assist you with Cisco's entire portfolio of Unified Communications applications like Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center, and Unified Mobility.

Citrix Certified XenServer Consulting Support
Progent's Citrix XenServer virtualization consultants can help you to understand the business advantages of XenServer as well as additional Citrix products, and can assist you to design, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your current XenServer deployment and help you to enhance resource utilization, performance, protection, uptime, and disaster recovery.

365 Total Backup (formerly Altaro Office 365 Backup) for Microsoft 365 Data Protection
Microsoft 365 offers simple archiving but does not have native support for key data protection services like Exchange Online backups or greater than 30-day point-in-time data recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup (formerly branded Altaro O365 Backup), delivers a full-featured platform for programmable backup and rapid recovery of all your company's Microsoft 365 mail, Microsoft Teams Chats, SharePoint sites, OneDrive for Business files, and the contents of Windows-powered desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to deliver comprehensive management services for Hornetsecurity's 365 Total Backup product. ProSight Data Protection Services 365 Total Backup provides an affordable backup-as-a-service (BaaS) solution that guards Microsoft 365 subscribers against data loss or corruption resulting from user or software error, malicious sabotage, and cyber assaults such as ransomware. To read more, see ProSight DPS 365 Total Backup solutions for Microsoft 365.

Microsoft Dynamics GP (Great Plains) Customization and Training
Microsoft Dynamics GP 2015 R2 features an updated architecture that enhances cloud readiness, works with the most popular handheld devices, allows one-time login with Azure AD (now branded Microsoft Entra), and tightens security and compliance. Progent's certified Dynamics GP 2015 R2 consultants and developers have the broad technical skills and experience to resolve the critical IT and business challenges associated with maintaining Microsoft Dynamics GP 2015 R2 and can assist your organization to design and carry out an efficient upgrade to the latest edition of Dynamics GP that will maximize the business value of your investment in this powerful product.

Progent's Cloud Integration Services for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is an affordable, entry-level platform that enables small businesses to transition from the traditional physical on-premises datacenter to the modern hybrid networking model that includes both local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consultants can provide cost-effective remote guidance and technical support support to help you manage your Microsoft Windows Server 2012 R2 Essentials deployment. After producing Windows Server 2012-R2 Essentials, Microsoft developed Windows Server 2016 Essentials followed by Windows Server 2019 Essentials. These newer versions improved Azure cloud integration but ultimately removed the pivotal Administrative Dashboard from the Essentials Experience Role. The result was that all management and setup must be done by hand. This also removes the client backup and remote web access features. Microsoft recommends that small businesses running Windows Server Essentials transition to Microsoft 365. Progent's Azure cloud integration consultants can help you design and implement an efficient migration from any release of Windows Essentials to Microsoft 365.

Contact a Progent Computer Consultant
To learn how you can access a Progent network support expert for online or onsite support, call 1-800-993-9400 or visit Remote Network Help.

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