Mobile Expertise

Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most popular solutions for achieving location-independent access to email, scheduling, web applications, and other critical business information. Progent can provide Appleton, Wisconsin companies the expertise of BlackBerry-premier professionals who can assist companies to manage their BlackBerry environments or migrate smoothly to a modern mobile solution.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for companies of all sizes, successful deployment and support of RIM BlackBerry technology has become increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations often turn to outside support professionals who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and repair BlackBerry environments economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, combined with Progent's proven online support capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their business information system.

Progent's engineers can assist you with SQL Server 2019 integration support, SQL Server 2016 migration and management consulting, and Exchange setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to monitor and support BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.

Consulting and Technical Support Services for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to send and receive emails that stay encrypted in wireless transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a wide selection of crucial administrative jobs ranging from smartphone setup and upgrades to wireless security and high availability.

Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry BES Server to perform basic jobs like:

• Deploy and manage applications
• Plan device, program, and policy updates
• Upgrade BlackBerry device firmware wirelessly
• Control user and group configurations with BES Server's vast library of IT policies

Progent's BlackBerry-certified consultants can also assist you to utilize BES Server to implement key procedures not available with the entry-level BES Server Express. These procedures include:

• Install and support BlackBerry's fault-tolerant architecture using VMware
• Install BlackBerry devices remotely
• Establish specialized management roles
• Monitor and analyze the overall health of your BlackBerry system

Progent's Remote BlackBerry-premier Technical Support is Fast and Economical
For businesses in Appleton, Wisconsin who need fast and affordable help from a certified RIM BlackBerry consultant, Progent provides effective online assistance from a veteran network support staff who have provided network solutions to companies in each state in the United States. (Refer to Progent's customer testimonials.)

Remote support avoids travel expense and allows consultants to solve technical issues rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry solutions and offer professional help in areas including troubleshooting synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network architecture for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can also help your company to troubleshoot a wide array of issues associated with synchronization, handset recognition, messaging reconciliation, web access, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small business networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support costs at a minimum and, by handling problems promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important tasks such as resolving enterprise activation issues, adding and removing BlackBerry device users, setting activation passwords, implementing over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help your company to define and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange.

Contact Progent to Get Help from a BlackBerry-Certified Specialist
In order to contact Progent about technical assistance for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.