Enlarging your telecommuter workforce may have a major effect on network infrastructure, security/compliance, and company workflows. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Anchorage organization to pick the appropriate tools and adhere to leading practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and delivers maximum value. Progent offers support services that go from on demand expertise for getting you over challenging technical bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can help Anchorage, Alaska companies to succeed with any facet of creating a high-functioning remote work ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Teleworkers
A wide range of video conferencing products from major vendors support online discussions, video and voice conferencing, chat sessions, and content sharing for both onsite workers and at-home workers. Many companies utilize a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can help your organization to maintain your current conferencing ecosystem and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's popular communications product that enables presence, instant messaging, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to deploy and manage Skype for Business client software to accommodate your remote employees. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 concurrent users for video sessions. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities such as IP voice and video calling, persistent chat, plus data sharing. For details about Progent's consulting services for Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and help your business to optimize your network architecture to host them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Anchorage, Alaska organization, phone 1-800-993-9400 or go to Contact Progent.

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