Anchorage Ransomware Protection and Remediation Expertise

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware requires time to work its way across a target network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when support staff may be slower to recognize a penetration and are least able to mount a quick and forceful defense. The more lateral progress ransomware can manage within a victim's network, the longer it takes to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to carry out the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help businesses in the Anchorage metro area to locate and quarantine infected servers and endpoints and guard clean resources from being penetrated.

If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Anchorage
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and invade any available backups. Files synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated recovery nearly impossible and effectively throws the IT system back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement fee in exchange for the decryptors needed to unlock encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") files and TAs demand an additional ransom in exchange for not publishing this data on the dark web. Even if you are able to restore your network to a tolerable date in time, exfiltration can pose a big issue according to the sensitivity of the downloaded information.

The recovery work subsequent to ransomware attack has a number of distinct phases, the majority of which can be performed concurrently if the response team has enough people with the necessary skill sets.

• Containment: This urgent initial step requires blocking the sideways spread of ransomware across your network. The more time a ransomware attack is allowed to run unchecked, the longer and more expensive the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Containment processes consist of isolating infected endpoint devices from the network to minimize the contagion, documenting the IT system, and protecting entry points.
• System continuity: This covers bringing back the IT system to a minimal useful level of capability with the shortest possible downtime. This process is usually at the highest level of urgency for the victims of the ransomware attack, who often see it as an existential issue for their company. This activity also requires the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and secure remote access management. Progent's recovery experts use advanced collaboration tools to coordinate the complex recovery process. Progent appreciates the urgency of working rapidly, continuously, and in unison with a client's management and network support group to prioritize activity and to get vital resources back online as quickly as possible.
• Data recovery: The effort necessary to recover data damaged by a ransomware attack varies according to the condition of the network, the number of files that are affected, and what recovery methods are needed. Ransomware attacks can destroy key databases which, if not carefully shut down, may have to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical applications are powered by SQL Server. Often some detective work may be needed to find undamaged data. For example, undamaged OST files may exist on employees' PCs and laptops that were off line at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators or root users.
• Implementing modern antivirus/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to offer small and mid-sized companies the advantages of the same anti-virus tools used by many of the world's biggest enterprises including Walmart, Visa, and Salesforce. By providing in-line malware blocking, identification, mitigation, recovery and analysis in one integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the insurance carrier, if any. Services consist of establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement and schedule with the hacker; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the TA; acquiring, reviewing, and operating the decryptor tool; debugging failed files; creating a pristine environment; mapping and connecting drives to reflect exactly their pre-encryption condition; and restoring machines and services.
• Forensics: This process is aimed at discovering the ransomware attack's storyline across the targeted network from beginning to end. This audit trail of how a ransomware attack progressed through the network assists your IT staff to assess the impact and uncovers gaps in security policies or work habits that should be corrected to avoid later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for changes. Forensic analysis is usually given a top priority by the cyber insurance provider. Since forensics can take time, it is essential that other key recovery processes such as operational resumption are pursued in parallel. Progent has a large roster of information technology and cybersecurity professionals with the skills needed to carry out activities for containment, business resumption, and data restoration without disrupting forensics.

Contact Progent for Ransomware Recovery Services in Anchorage
For ransomware recovery consulting services in the Anchorage area, call Progent at 800-462-8800 or go to Contact Progent.