Expanding your remote workforce may have a significant effect on IT infrastructure, cybersecurity, and company culture. Progent has two decades of experience helping SMBs to design, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your Anaheim organization to select the right tools and follow best practices in building and operating a safe virtual ecosystem for teleworkers that promotes teamwork and returns top value. Progent can provide support services ranging from as-needed expertise for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Anaheim, California organizations to with any facet of building a high-functioning remote work ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and streamlined management.

Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure required to support an at-home work environment can be especially challenging if you must accommodate a mix of worker-owned hardware like PCs and notebooks, routers, and wireless appliances from various manufacturers and with a mix of OS software and firmware releases. Progent's experience delivering remote support for both outdated as well as modern IT products in virtual office solutions allows you to make efficient use of your existing network infrastructure and provides you with ready access to expertise for making necessary updates. Support services offered by Progent to assist you to create a productive telecommuting infrastructure include:

  • VPN technology makes it possible to establish a safe connection for authorized remote workers to use IT resources located at your corporate datacenter or in the cloud. Progent can assist your company to configure and maintain VPN connections between your teleworkers and your key network resources by providing remote VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your remote workers to utilize Cisco's AnyConnect software for secure VPN connections for a broad range of devices including Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and interact with a data center computer's desktop. This technology provides network managers more control over the digital environment of telecommuters and ensures them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, home wireless networks, and firewalls. Progent can provide expert remote consulting for integrating home routers from a range of manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by families and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can create performance as well as cybersecurity issues. Progent can assist businesses to resolve these issues by providing services like Aironet integration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi wireless AP setup help.
  • Internet access solutions impact the performance and reliability of connections between at-home workers and the company network. Business-critical processes may demand backup Internet access in case the normal connection fails. Progent can provide expertise for selecting ISPs, choosing appropriate bandwidth and data volume packages, and setting up redundant Internet access. See Internet connectivity integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Anaheim, California business, phone 1-800-993-9400 or visit Contact Progent.