Wireless Technology Consulting

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most successful solutions for achieving location-independent connectivity to email, calendars, web-based applications, and other vital business information. Progent can provide Alpharetta, Georgia businesses the services of BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the complexity of small business networks has expanded, and as the need for world-class security, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small organizations often resort to external support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry environments economically and efficiently, eliminating the requirement for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an affordable solution for integrating RIM BlackBerry technology productively into their information system.

Progent's consultants can assist your company with SQL Server 2019 integration support, SQL Server 2016 management support, and Exchange Server 2019 setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined management utilities to help you monitor and support BlackBerry devices throughout your company, define security policies that are right for your company, customize wireless software, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be restored rapidly and safely.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Integration Services for BlackBerry Enterprise Server
RIM's advanced solution for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise users to send and receive emails that are encrypted during wireless transit to ensure optimum security. BlackBerry Enterprise Server also simplifies a wide selection of crucial management jobs that span from smartphone setup and updates to mobile security and high availability.

Progent's BlackBerry-certified consultants can help you utilize RIM BlackBerry BES Server to do routine tasks such as:

• Deploy and manage applications
• Schedule device, application, and policy updates
• Update BlackBerry device firmware remotely
• Control client configurations with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier consultants can also assist you to utilize BlackBerry Enterprise Server to perform key tasks not supported by the entry-level BES Server Express. These procedures include:

• Configure and support BES Server's high-availability infrastructure using virtualization
• Install BlackBerry smartphones wirelessly
• Set custom management roles
• Monitor and analyze the integrity of your BlackBerry solution

Expert RIM BlackBerry Consulting Support Offered Remotely from Progent
Progent's authorized BlackBerry engineers are available online to deliver expert assistance to companies in the Alpharetta area or throughout Georgia. Progent's seasoned remote consulting experts have helped IT organizations resolve network issues and cut IT service costs in each state in the U.S. and built a large following of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide remote consulting support for a broad selection of technologies associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified engineer offers support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs assessment, solution design, installation strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry BES Server, help your organization to decide which administration approach and hardware products meet your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions about options for software versions, processors and mass storage, network design, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can assist your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to perform network-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about professional help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.