Enlarging your at-home workforce may have a major impact on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Allentown organization to pick the appropriate tools and follow best practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent offers services ranging from as-needed guidance for helping you over challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can help Allentown, Pennsylvania businesses to with any aspect of creating a high-functioning remote work environment by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, cybersecurity, data protection solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A broad range of video conferencing platforms from major vendors enable virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and at-home workers. Many companies utilize multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can help your organization to manage your existing conferencing environment and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference. To learn more about Progent's support expertise for Cisco Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include voice/video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and help you to optimize your network architecture to host them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Allentown, Pennsylvania organization, call 1-800-993-9400 or go to Contact Progent.

© 2002-2026 Progent Corporation. All rights reserved.