Besides offering rapid access to top-tier network consultants and subject matter experts to help Allentown, Pennsylvania organizations to resolve discrete technical issues or strategic initiatives, Progent can provide temporary staffing to deal with more broadly defined services such as desktop support, IT management, and Call Center response. Short-term staffing can help organizations to deal with expected or unexpected increases in demand for network services, which may be caused by scenarios like mergers and acquisitions, data center relocation, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Temporary IT staff augmentation can also fill gaps left by the loss of in-house IT personnel because of vacations, illness, resignation, etc.

Advantages of Progent's Temporary Staffing Program
Progent's temporary supplemental staffing services offer businesses the versatility to respond to increases in demand for IT personnel without being saddled with the costs and hassle associated with vetting and hiring professional technical personnel and without the risk of increasing your in-house head count.

Key features of Progent's short-term staffing services include:

  • Fast availability of proven network pros
  • Simple initiation, termination, and re-engagement of services
  • Transparent augmentation of your in-house IT team
  • Comprehensive reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
  • Strong working relationship with a world-class, full-service resource for network support
Progent's Shared Help Desk Call Center Service
Progent's shared Help Desk Call Center service is a specialized flexible staff expansion alternative that enables IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's extensive pool of technical support specialists. Working as a seamless extension of your full-time Call Center, Progent's shared Help Desk Call Center program is a collaborative support alternative powered by the leading shared professional services (PSA) tool for streamlining, service requests, ticketing, assigning ownership, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing online and on-premises IT services for organizations across the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold top certifications including CISSP, CISA, and CRISC. Learn more details about Progent's industry certifications.

Progent's Practice Areas for Allentown, Pennsylvania Organizations
Progent's seasoned team of certified consultants and technical experts can deliver Allentown, Pennsylvania businesses a broad array of remote technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staffing Services for Allentown, Pennsylvania Businesses
To find out more about Progent's short-term staffing services for Allentown, Pennsylvania businesses, call 800-993-9400 or visit Contact Progent.