Enlarging your at-home workforce can have a significant effect on network architecture, security/compliance, and corporate culture. Progent has two decades of experience assisting SMBs to plan, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Allentown organization to select the right technologies and adhere to leading practices in creating and operating a secure virtual office solution for teleworkers that promotes collaboration and returns top value. Progent offers support services that go from on demand expertise for helping you over challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can help Allentown, Pennsylvania companies to succeed with any aspect of creating a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, cybersecurity, data protection solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed to support a remote workforce can be particularly complex if you must manage a mix of worker-owned hardware such as desktop computers and notebooks, routers, and wireless APs from different manufacturers and with a mix of operating systems and firmware releases. Progent's experience providing online help for both outdated and current technologies in remote office solutions enables you to make cost-effective use of your existing infrastructure and offers fast access to expertise for implement necessary updates. Support services offered by Progent to help your company to create a high-functioning work-at-home infrastructure include:

  • Virtual Private Network technology makes it possible to establish a safe tunnel for authenticated at-home workers to access IT resources situated at your company data center or in a public cloud. Progent can help your company to deploy and manage VPN connections between your teleworkers and your various IT resources by providing remote VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your at-home workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide selection of endpoint devices such as Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow an at-home worker to see and use a data center computer's desktop. This technology provides IT managers more control over the digital environment of at-home employees and ensures them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home computer networks to the Internet and support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent can provide expert online support for deploying routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wireless networks, often shared by families and guests, are commonly used by at-home employees to connect to their Internet router for work. This can create throughput as well as cybersecurity issues. Progent can help you to resolve these issues by delivering services like Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti wireless access point integration assistance.
  • Internet connectivity solutions affect the speed and availability of connections between at-home workers and the company network. Business-critical applications might demand redundant Internet access in the event the normal connection fails. Progent can provide guidance for identifying ISPs, selecting sensible bandwidth and data volume offerings, and integrating high-availability Internet access. Refer to Internet access integration services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Allentown, Pennsylvania organization, call 1-800-993-9400 or refer to Contact Progent.