Allentown Microsoft Premier Support

Microsoft Dynamics GP, originally called Great Plains, has a longer track record than almost any other ERP platform made for the Windows OS. Microsoft Dynamics GP is a mature, full-featured application and is one of the most widely used ERP platforms for small and mid-size businesses, with about 50,000 active customers worldwide. A number of organizations who have depended on Dynamics GP for years or decades have managed to defer upgrades long enough that they are now running seriously out-of-date software and rickety network infrastructure. This can be dangerous. Meanwhile, a recurring theme we hear from prospective clients is that they have trouble finding veteran Dynamics GP experts to partner with for in-depth knowledge about how to upgrade their Dynamics GP environment affordably and get the maximum business value from the software.

The more a business attempts to make do with outdated releases of Microsoft Dynamics GP, the more complex the upgrade procedure becomes. If server hardware or disk systems fail, there may be no equivalent hardware available to replace them. When versions of Microsoft Windows Server that run Dynamics GP arrive at end-of-support status, critical security patches are no longer distributed. The latest releases of Microsoft SQL Server might not be compatible with your important GP customizations. Innovative products like Microsoft's Power BI may not run. Organizations investigating an upgrade of their Dynamics GP environment are often intimidated by the number of components there are to the project. And the cost quoted for a migration may seem astronomical.

Microsoft Dynamics GP Upgrade and Customization Services Offered by Progent
Progent has supported Dynamics GP and Great Plains for more than 20 years, and Progent's tested professionals have provided advanced and economical remote integration consulting for Windows-based networks to businesses in every state throughout the U.S. By offering in-depth familiarity with all releases of Dynamics GP as well as world-class network integration talent, Progent is uniquely suited to make sure your Allentown, Pennsylvania business get the most out of GP/Great Plains.

We become partners with our clients and begin by understanding their needs. After gaining familiarity with the IT situation and the areas for improvement we make our suggestions. Proposed services can include a migration to a more current and supported version of Dynamics GP, basic user training, complete system and individual module implementation including 3rd-party modules offered by a wide array of suppliers that have written add-ons to Microsoft Dynamics GP, custom integrations with other critical business applications used by company, custom report creation, and system evaluations to determine whether GP is being used optimally. Our objective with each Dynamics GP engagement big or small is to maximize business value and control expense.

Progent's consultants can help your Allentown, Pennsylvania business in each phase of your Microsoft Dynamics GP upgrade or enhancement process including:

• Deployment Review
  Take a look at what features of Dynamics GP you are now running and discuss other capabilities available on the product that may be suitable for your business.

• Upgrade Design and Scheduling
  Create a comprehensive upgrade plan and timetable that minimizes business disruption. Schedule pilot testing, live deployment, and education. Specify custom development and add-on modules. Predict and resolve integration issues.

• Testing
  Plan and configure a pilot system for validating the migration process.

• System Upgrades
  Create backup copies of databases and dictionaries, eConnect automation, and GP Integration Manager database. eMigrate Dynamics GP to the current release to ensure ongoing support services from Microsoft and to make all current features available to your organization. Update SQL Server and compatibility levels for all databases. Configure services from the GP Professional Services Tools Library (pstl). Prep data and execute scripts to resolve documented issues.

• Management Reporting
  Create reports and or dashboards for internal as well as external consumption. Configure SQL Server Reporting Services and combine Microsoft Dynamics GP with Microsoft Power BI for on-demand reporting and for aggregating information from diverse on-premises and external repositories.

• Training
  Provide individual or group training for current and first-time users of Dynamics GP.

• Support
  Provide a single contact for expertise to deliver effective and affordable resolution of issues made possible by close understanding of your particular situation.

• Recommendations
  Recommend the deployment of modules that come with the core GP platform but are not currently being utilized. In addition, suggest third-party products designed exclusively for Microsoft Dynamics GP to provide features that GP skips.

• Integrations
  Build special integrations between Dynamics GP and other business platforms to avoid duplicate data entry and increase accuracy.

• Customizations
  Build major and small customizations that run with Microsoft Dynamics GP to perform various functions not addressed by standard GP modules or third-party modules.

• Needs analysis and IT asset inventory
• Network topology design and implementation (local, private or public cloud, or hybrid)
• Configuring firewalls and remote connections and defining security policies
• Managing iOS, Google Android, and Windows smartphones and tablets
• Creating high-availability (HA) environments
• Integration with PaaS and IaaS services such as Microsoft 365
• Disaster recovery and business continuity planning
• Performance optimization

Progent also has a long history of delivering support from top-tier Cisco CCIE-certified network consultants, Windows Hyper-V planning and integration experts, and VMware virtual machine consultants. This background with core IT platforms cuts time and costs when helping organizations through every aspect of updating their older Microsoft Dynamics GP deployment. Progent also can provide the support of senior cybersecurity and information assurance engineers, business continuity planning consultants, application developers, hybrid cloud architecture consultants, and database administrators who can help you to plan, implement, and maintain a modern Microsoft Dynamics GP environment.

Progent's Support Expertise for Dynamics GP/Great Plains ERP Solutions
For more information about Progent's remote and on-premises support expertise in Allentown, Pennsylvania for Dynamics GP/Great Plains ERP software, visit:

• Microsoft Dynamics GP Support Expertise
  

• Dynamics GP 2015 Expertise
  

• MS Dynamics GP/Great Plains Program Features
  

• MS Dynamics GP/Great Plains Features
  

• Expertise with MS Dynamics GP Reporting
  

• MS Dynamics GP Custom Software Development
  

Contact Progent for MS Dynamics GP/Great Plains Upgrade Support
If your Allentown, PA business is looking for a MS Dynamics GP/Great Plains integration expert or software developer, call 1-800-993-9400 or see Contact Progent.