Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware needs time to work its way across a target network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when IT staff are likely to be slower to recognize a penetration and are less able to mount a quick and coordinated defense. The more lateral progress ransomware can make within a target's system, the more time it will require to restore core operations and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help you to complete the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help organizations in the Allen area to identify and isolate breached devices and guard undamaged resources from being compromised.
If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Allen
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and infiltrate any accessible backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration nearly impossible and effectively sets the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a settlement payment in exchange for the decryptors needed to recover scrambled data. Ransomware assaults also attempt to exfiltrate information and TAs require an additional payment in exchange for not posting this data or selling it. Even if you are able to rollback your network to a tolerable point in time, exfiltration can pose a big problem depending on the nature of the stolen data.
The restoration process after a ransomware attack has a number of distinct phases, most of which can proceed in parallel if the response workgroup has a sufficient number of members with the necessary skill sets.
- Containment: This time-critical first response involves arresting the lateral spread of ransomware within your network. The longer a ransomware assault is allowed to go unchecked, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Containment processes consist of cutting off infected endpoint devices from the rest of network to minimize the contagion, documenting the IT system, and protecting entry points.
- System continuity: This covers bringing back the network to a minimal useful degree of capability with the shortest possible delay. This effort is typically the highest priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and mission-critical apps, network topology, and protected endpoint access management. Progent's ransomware recovery team uses state-of-the-art workgroup tools to coordinate the complex recovery effort. Progent understands the importance of working rapidly, tirelessly, and in unison with a client's managers and IT group to prioritize tasks and to get critical services on line again as fast as possible.
- Data recovery: The effort necessary to recover files impacted by a ransomware assault depends on the condition of the systems, how many files are encrypted, and which recovery techniques are required. Ransomware assaults can destroy pivotal databases which, if not gracefully closed, may have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on Active Directory, and many manufacturing and other business-critical applications are powered by SQL Server. Some detective work could be required to locate undamaged data. For example, undamaged OST files may have survived on staff desktop computers and laptops that were off line at the time of the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators.
- Deploying modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and medium-sized businesses the benefits of the same anti-virus technology used by many of the world's biggest corporations including Walmart, Visa, and NASDAQ. By providing real-time malware filtering, classification, mitigation, restoration and analysis in a single integrated platform, ProSight Active Security Monitoring lowers TCO, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the victim and the cyber insurance provider, if there is one. Services consist of establishing the type of ransomware used in the attack; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement amount with the victim and the cyber insurance provider; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering sanctions; overseeing the crypto-currency payment to the TA; acquiring, learning, and operating the decryptor utility; debugging decryption problems; creating a clean environment; mapping and connecting drives to reflect precisely their pre-attack state; and restoring machines and software services.
- Forensics: This process is aimed at uncovering the ransomware attack's storyline across the targeted network from beginning to end. This audit trail of the way a ransomware assault progressed within the network helps you to evaluate the impact and uncovers weaknesses in rules or processes that need to be rectified to prevent later breaches. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect variations. Forensics is commonly assigned a high priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is essential that other important recovery processes like operational resumption are performed concurrently. Progent has an extensive team of IT and data security professionals with the knowledge and experience required to perform the work of containment, operational continuity, and data recovery without interfering with forensics.
Progent's Background
Progent has delivered online and onsite IT services across the U.S. for over 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded advanced certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning applications. This broad array of skills allows Progent to salvage and integrate the surviving pieces of your IT environment after a ransomware assault and rebuild them quickly into a viable system. Progent has worked with top cyber insurance carriers including Chubb to help organizations recover from ransomware attacks.
Contact Progent for Ransomware Recovery Services in Allen
For ransomware system restoration consulting services in the Allen area, phone Progent at 800-462-8800 or see Contact Progent.