Cybersecurity and Information Assurance Consulting

For fast online help with computer security problems, businesses in Albany New York have access to world-class expertise by contacting Progent's security professionals. Progent's online support staff is ready to provide efficient and economical help with security problems that are impacting the productivity of your IT network. Progent's accredited security engineers are premier to provide help for environments based on Microsoft, Linux, macOS and OS X, and major derivatives of UNIX. Progent can provide expert support for vital cybersecurity and restoration technologies like AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restoration validation and testing, immutable backup, and off-premises backup. Progent's wide selection of consulting services covers firewall technology, email security, protected network infrastructure, and disaster recovery planning. Progent's technical support team has earned the industry's most advanced security certifications including Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP).

Progent offers remote security assistance on a by-the-minute basis with no minimum call duration and no additional charges for sign-up or off-hour service. By billing per minute and by providing world-class expertise, Progent's pricing policy keeps expenses under control and avoids situations where simple solutions entail big charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when support staff are likely to take longer to recognize a breach and are least able to organize a rapid and coordinated defense. The more lateral movement ransomware can achieve within a target's network, the more time it will require to recover core operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help you to complete the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can assist businesses to locate and isolate infected servers and endpoints and protect undamaged resources from being penetrated. If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Are We Supposed to Do Now?
In case your business is currently experiencing a security emergency other than ransomware, go to Progent's Emergency Online Technical Support to see how to receive fast help. Progent maintains a pool of veteran cybersecurity experts who can provide online and onsite assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity posture to guard against future attacks.

For companies that have planned in advance for an attack, the step-by-step incident response procedure outlined by Global Information Assurance Certification is Progent's approved method of reacting to a major security incident.

Introduction to Progent's Security Services
Managing data protection plus planning for recovering critical information and functions following an attack requires an on-going effort that entails an array of tools and processes. Progent's certified professionals can assist your business at whatever level in your attempt to protect your IT network, ranging from security evaluation to designing a comprehensive security strategy. Key technologies supported by Progent's experts include Planning and Prevention, Information Recovery and Security Failure Analysis, and Outsourced Protection from E-mail-Borne Threats.

Designing and Building Secure Networks
Every organization ought to have a thoroughly considered security strategy that includes both preventive and responsive activity. The proactive strategy is a set of steps that helps to minimize vulnerabilities. The reactive plan defines procedures to help IT personnel to inventory the losses caused by a breach, repair the damage, record the event, and restore network activity as quickly as feasible. Progent can advise you how to design security into your business processes. Progent can install auditing software, create and implement a secure IT architecture, and propose processes and policies to optimize the protection of your network. Progent's security experts are available to assist you to configure a firewall, deploy secure online and mobile access to email and information, and install an efficient virtual private network (VPN).

If you are looking for an economical option for jobbing out your security management, Progent's Round-the-clock Network Support Packages feature non-stop online server tracking and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, implement, administer and repair enterprise hybrid cloud solutions that combine local and cloud-based resources and that are compliant with government security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

Data Recovery and Security Forensics
Progent provides expertise in recovering systems and devices that have been hacked, are quarantined, or have stopped working following a security breakdown. Progent can help determine the damage resulting from the attack, restore ordinary functions, and recover data lost as a result of the attack. Progent's security specialists can also perform a thorough failure analysis by going over event logs and utilizing other proven assessment techniques. Progent's background with security issues reduces your downtime and allows Progent to recommend efficient measures to avoid or contain new attacks.

Ransomware Cleanup and Recovery Services
Progent offers the help of seasoned ransomware recovery experts with the knowledge to restore a network victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. For more information, see ransomware cleanup and restoration expertise.

Work-from-Home (WFH) Cybersecurity Expertise
Work-from-Home staff members typically utilize their personal computers and usually work in a unsecured physical space. This situation multiplies their susceptibility to malware threats and calls for judicious configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough end-user training, and the development of security policies based on best practices. Progent's veteran group of at-home workforce support experts can help your business to design, deploy and manage a compliant cybersecurity solution that guards vital IT resources in networks that include at-home workers and hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide businesses of any size a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting updates to your ever-evolving information network. Besides maximizing the protection and reliability of your computer environment, Progent's patch management services permit your in-house IT staff to focus on more strategic initiatives and activities that deliver the highest business value from your network. Read more about Progent's software/firmware update management support services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat defense platform that features computer learning algorithms and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in minutes to defend popular endpoints against modern assaults including ransomware, known and new malware, trojans, hacking toolkits, RAM exploits, script misuse, invasive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is invariably the initial incident response tool activated by Progent to provide control and visibility of a client's system at the outset of a ransomware emergency. For additional details, see Progent's SentinelOne-based Extended Detection and Response (XDR) services.

Consulting Services for Horizon3.ai's NodeZero Penetration Testing Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, concurrent, programmable assessment of your network so you can expose, rank, fix, and confirm security weaknesses before threat actors can take advantage of them. NodeZero pentests can deploy so-called tripwires such as bogus credentials to detect whether your network is actively being targeted across high-risk attack paths. Tripwires generate sufficient information to make it possible to take action promptly with your incident response tools and procedures before an assailant can wreak havoc. Progent offers the expertise of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to perform thorough penetration tests of your network perimeter and your internal network so you can evaluate your present security posture. Progent can also help you to harden your network security and can help you to design and implement a cohesive cybersecurity strategy that streamlines management and provides maximum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To learn more details about Progent's threat assessment solutions based on on NodeZero's pentest products, visit Consulting Support for NodeZero's PEN Test Platform.

Stealth Penetration Security Evaluation Services
Stealth intrusion checking is an important part of any comprehensive network security strategy. Progent's security professionals can perform thorough penetration checks without the awareness of your organization's in-house network support resources. Stealth penetration checking shows whether existing security monitoring tools such as intrusion detection warnings and event log monitoring are correctly set up and consistently monitored. Progent can implement ongoing automatic penetration testing to map your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, overlooked patches, and dangerous product defaults can be chained together by hackers into the multi-vector attacks common to the latest versions of ransomware. Learn more about Progent's Stealth Penetration Assessment Experts.

Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight line of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates SentinelOne's next generation behavior-based machine learning technology to defend endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to manage the entire malware attack progression including protection, identification, mitigation, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP environment that meets your company's unique needs and that allows you prove compliance with legal and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate attention. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

ProSight DPS: Managed Backup
Progent has partnered with leading backup product vendors to create ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup processes and allow transparent backup and rapid restoration of vital files, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business avoid data loss caused by equipment breakdown, natural disasters, fire, cyber attacks like ransomware, user mistakes, malicious insiders, or application bugs. Managed services in the ProSight Data Protection family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these fully managed backup services are most appropriate for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security vendors to provide web-based management and world-class security for your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Android, and other personal devices. With 2FA, whenever you log into a protected application and give your password you are requested to confirm your identity via a unit that only you possess and that uses a separate network channel. A broad selection of devices can be used as this second means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You may designate multiple verification devices. To find out more about Duo two-factor identity authentication services, see Duo MFA two-factor authentication services for remote workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved immediately to a different hosting solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains and warranties. By updating and organizing your network documentation, you can save as much as half of time spent searching for vital information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's seasoned engineers offer world-class expertise in vital facets of network security such as:

Security Vulnerability Audits and Compliance Assessment
Progent provides experience with security evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive network scans to uncover potential security holes. Progent has broad experience with these utilities and can assist your company to understand assessment reports and react efficiently. Progent's certified security consultants also offer web application validation and can perform thorough evaluation of enterprise-wide security to determine your company's compliance with important global security standards including HIPAA, NIST, and ISO. Also, Progent can assess the strength of your wireless security including stationary wireless equipment plus mobile devices. Learn additional information about Progent's Information Risk Audits and Compliance Assessment.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide world-class consulting expertise for Cisco's complete family of security and VPN solutions such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Read the details concerning Cisco Protection, Virtual Private Network (VPN) and Wireless Help.

Other Firewall and VPN Technologies
As well as supporting a wide array of network security technologies available from Microsoft and Cisco, Progent can provide businesses of any size top-level consulting for security products from other major firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:

• Palo Alto Networks PA-Series Firewalls Support
• Check Point Software Expertise
• Barracuda CloudGen Firewall Consultants
• WatchGuard Technologies Technical Assistance
• Juniper and NetScreen Configuration Help
• SonicWall Inc. Consulting
• Fortinet FortiGate Firewall Consulting
• Symantec Corp Technical Assistance

Find out more details about Progent's CISM Security Consulting Services.

CISSP Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have been awarded CISSP accreditation as a result of verified experience, extensive study, and formal examination. CISSP qualification indicates expertise in an international standard for information security. American National Standards Institute has granted the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Areas of expertise covered under CISSP include security administration practices, security architecture and test systems, connection permission systems, software development security, business processes security, physical security, encryption, telecommunications, Internet security, and business continuity planning.

Learn the details about Progent's CISSP Consulting Services.

CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Premier security experts are specialists who have earned ISSAP certification as a result of thorough examination and significant experience. field experience with network security design. ISSAP security experts have acquired in-depth understanding of access management systems and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security consultants can help your company with all aspects of secure network architecture.

Find out more details concerning Progent's ISSAP Certified Protected IT Infrastructure Consulting Services.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to help your enterprise to follow current system security engineering principles and techniques in system development, evaluate system security designs according to security engineering best practices, create cohesive system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, develop effective design and configuration strategies to provide protection for operations, perform in-depth risk analysis, and recommend realistic security solutions that balance your operational requirements with your organization's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor (CISA) Support Services
The Certified Information Systems Auditor (CISA) credential is an important achievement that represents expertise in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants pass a comprehensive test overseen by the ISACA international professional association. Progent offers the expertise of a CISA-Certified security engineer trained to assist businesses in the fields of information systems audit services, IT administration, systems and architecture planned useful life, IT service delivery, safeguarding information resources, and business continuity preparedness.

Find out the details about Progent's CISA Consulting Expertise.

CRISC-certified Network Risk Management Specialists
The CRISC certification program was established by ISACA in 2010 to validate a consultant's ability to design, deploy, and maintain IS controls to reduce network risk. Progent can provide the services of a CRISC-certified engineer to assist your company to develop and execute a business continuity strategy that follows industry best practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk management services are complementary to the services provided by Progent's CISA-Certified consultants for impartially assessing your IT control design and also with the expertise of Progent's CISM-certified experts for designing security policies and procedures.

Get additional details concerning Progent's CRISC IT Risk Mitigation Expertise.

GIAC (Global Information Assurance Certification) Consulting Expertise
Global Information Assurance Certification was established in 1999 to validate the skill of information technology security experts. GIAC's mission is to ensure that an accredited security consultant possesses the skills needed to deliver services in key areas of system, data, and program security. GIAC certifications are recognized by businesses and government organizations throughout the world including United States NSA. Progent can provide the assistance of certified security engineers for all of the network security disciplines addressed under GIAC accreditation topics including auditing perimeters, incident handling, traffic analysis, web application security, and SIEM solutions.

Find out additional details concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Network Security Expertise
If your business is located in Albany New York and you need computer security support services, call Progent at 800-993-9400 or go to Contact Progent.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.