Expanding your telecommuter workforce can have a major effect on network infrastructure, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to plan, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Albany organization to pick the right tools and adhere to best practices in building and operating a safe virtual office solution for teleworkers that promotes collaboration and returns maximum value. Progent offers services ranging from on demand guidance for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Albany, New York companies to succeed with any facet of building a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and streamlined management.

Data Protection Solutions for Teleworkers
Data Protection involves saving and restoring vital information so as to prevent data loss and reduce recovery time in the event of storage system problems due to equipment breakdowns, programming hiccups, operator mistakes, malware, or other causes. Dependable data protection solutions can be particularly challenging to architect and manage in hybrid environments that combine in-house data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for an at-home workforce must address diverse kinds of personally owned endpoints. Progent can provide fast remote help from experts familiar with a wide array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, tablets and handhelds. Leading backup/recovery solutions maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and includes granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity strategies often anticipate scenarios that require a temporary changeover to telecommuting. Progent's senior disaster recovery planning consultants and business continuity specialists can assist your company to produce, document and test a DR/BC plan that includes the logistics of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Albany, New York business, phone 1-800-993-9400 or refer to Contact Progent.