For small office computer networks located within the state of Alaska, Progent's Microsoft certified technical experts can deliver online assistance and troubleshooting to solve your network systems problems fast and cost effectively. Progent has developed enterprise-level expertise, advanced software tools, and support knowledge bases to troubleshoot and fix IT problems while avoiding the cost and time delays normally associated with in-person service calls. If your Alaska business is located outside of the larger urban areas such as Anchorage, Juneau, or Fairbanks, your local computer support options may be limited in expertise, or not available during urgent situations. This results in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progent's team of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of clients. This means you get not only the technical know how needed for the job, but a professional with field proven methods for applying that expertise to assist with efficient network solutions.

Cisco Firepower Firewalls Consulting Expertise
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified control of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall consultants can help you to design and execute an efficient upgrade to Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to create and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds. For details about Cisco's Firepower line of Next Generation Firewalls, see Firepower firewalls integration services.

Cisco Small Business 100, 300 and 500 WiFi APs Configuration and Troubleshooting
Cisco's Small Business 100, 300 and 500 family of access points are Linux-based devices engineered as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer remote or on-premises configuration and troubleshooting support to assist your organization to plan, configure, update, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any scale or architecture. To find out more about Progent's support for both current and older Cisco Small Business 100, 300 and 500 family of wireless access points, see Cisco Small Business 100, 300 and 500 WiFi access points consulting.

Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings control, inventories network resources, guards against corporate data leakage, provides health monitoring, allows secure self service, and delivers a single control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can assist businesses of any size with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to validate an IT professional's skills to design, deploy, and maintain information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified risk management consultant to help you to create and carry out a risk management plan that follows industry best practices identified by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines.

Work-at-Home Solutions Expertise for At-Home Workers
Progent can assist small and mid-size businesses to design, implement and troubleshoot the infrastructure required for telecommuters. Areas of infrastructure where Progent's experts can provide support include safe and convenient VPN connectivity, Virtual Desktop Infrastructure (VDI) software, router integration, wireless network design and deployment, and reliable Internet connections. To find out about Progent's infrastructure support services for at-home workers, refer to network infrastructure consulting expertise for telecommuters.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants offer expert online support to assist businesses of all sizes to integrate their information networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective hybrid environments that can include Windows and Linux systems and apps in hybrid network models that combine local IT assets along with public cloud services. To help you to integrate public clouds with networks, Progent offers a variety of cloud integration services such as Microsoft 365 Exchange Online integration with on-premises Exchange deployments and Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging.

Microsoft Teams Planning and Integration Expertise
Teams is the successor to Skype for Business Online as Microsoft's premier cloud service for group conversation and collaboration. Progent's Teams and Teams Premium consultants can help your business to design an upgrade to Teams from Skype for Business and install, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.

Consulting Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help organizations of all sizes to manage, optimize and debug your existing SCVMM 2012 deployment. Progent also offers SCVMM 2016 migration consulting to assist your organization to plan and implement a smooth migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from stronger security features, high availability VMM storage options, and other improvements. In addition, Progent can help you to upgrade to more modern versions of SCVMM such as System Center 2019 VMM and System Center 2022 Virtual Machine Manager.

Windows Server 2019 Upgrade Support
Progent's Microsoft Gold-certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with self-hosted Windows Server 2019. To learn more, see Microsoft Windows Server 2019 migration experts.

Citrix Certified XenServer Consulting
Progent's Citrix XenServer virtualization engineers can help you to evaluate the strategic benefits of XenServer and additional Citrix products, and can help your IT organization to plan, test, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your existing Citrix technology deployment and help you to enhance resource utilization, responsiveness, protection, uptime, and disaster recovery.

PC and Mobile Device Unified Configuration Management Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager design and deployment and Intune consulting to consolidate and simplify the management of your PCs along with your web-facing mobile devices. Progent can assist you to upgrade smoothly to SCCM 2016 from a legacy change management platform or assist you to modify your current SCCM 2016 environment to support your changing business requirements.

Migration Consulting for Microsoft Skype for Business
Skype for Business Online has been retired and has been replaced by Microsoft Teams. Progent's Microsoft-certified Skype for Business consultants offer consulting and troubleshooting support to assist you to manage your local Skype for Business deployment or migrate to a hybrid model that federates your local Skype for Business deployment with Microsoft Teams. Progent can help yo to plan and implement an efficient topology for Teams that offers high reliability and expandability. Progent can also validate your communications security profile. If you need support migrating to Microsoft Teams, call Progent's planning and migration services for Microsoft Teams and Teams Premium.

Get in Touch with a Progent Network Consultant
To find out how to contact a Progent network consultant for online or on-premises assistance, phone 1-800-993-9400 or visit Online Computer Help.


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