To get fast remote assistance with computer security issues, companies in Akron Ohio have access to high-level troubleshooting from Progent's certified security professionals. Progent's remote service consultants are available to provide fast and affordable help with security emergencies that are impacting the viability of your IT network. Progent's accredited consultants are premier to support environments based on Microsoft, Linux, macOS and OS X, and major derivatives of UNIX. Progent can provide world-class guidance for critical cybersecurity and recovery technologies like AI-driven End Point Protection and Response, Managed Detection and Response, complete system restore validation and testing, immutable backup, and off-site backup. Progent's broad range of services covers firewall expertise, email filtering and encryption, secure network infrastructure, and business continuity preparedness. Progent's support team has been awarded the world's top security certifications including Certified Information Systems Auditor and CISSP.
Progent offers online security assistance on a per-minute basis without minimum call duration and without additional charges for sign-up or after hours support. By charging by the minute and by delivering world-class help, Progent's billing policy keeps expenses low and avoids scenarios where quick solutions turn into major bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT staff may take longer to become aware of a penetration and are least able to mount a quick and coordinated response. The more lateral movement ransomware can make inside a target's network, the more time it takes to restore core IT services and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to take the time-critical first steps in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help you to identify and quarantine breached devices and guard clean assets from being penetrated. If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Hacked: What Can We Do?
In case you are currently faced with a network security crisis other than ransomware, go to Progent's Urgent Online Computer Support to learn how to receive immediate assistance. Progent maintains a pool of seasoned network security experts who can provide remote and onsite assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your security defense to guard against future exploits.
For organizations who have prepared beforehand for a security breach, the formal post-attack response procedure promoted by GIAC is Progent's recommended method of responding to a major security attack.
Overview of Progent's Security Services
Coordinating data security and preparation for recovering vital information and functions following an attack requires an on-going effort that entails an array of technologies and procedures. Progent's security engineers can assist your business at all levels in your efforts to guard your information system, ranging from security assessments to creating a comprehensive security plan. Key areas covered by Progent's security engineers include Planning and Implementation, Data Recovery and Security Forensics, and Managed Protection from Email-Borne Spam and Viruses.
Planning and Implementing Protected Environments
Every business should have a carefully considered security strategy that includes both preventive and reactive elements. The pre-attack plan is a set of precautions that helps to minimize vulnerabilities. The post-attack strategy defines procedures to assist IT personnel to evaluate the damage caused by an attack, remediate the damage, document the experience, and restore business activity as soon as feasible. Progent can advise you how to design security into your business operations. Progent can install scanning utilities, create and implement a safe IT infrastructure, and propose processes and policies to optimize the protection of your information system. Progent's security experts are available to assist you to configure a firewall, design secure online and mobile access to e-mail and information, and configure an effective virtual private network.
If you are looking for an affordable option for jobbing out your network security management, Progent's Round-the-clock Monitoring Options feature continual remote network tracking and immediate resolution of problems.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, manage and repair enterprise hybrid cloud solutions that combine physical and cloud hosted resources and that are compliant with government data security requirements. (Find out about Progent's Microsoft 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
Data Recovery and Security Forensics
Progent has skill in restoring networks and computers that have been hacked, are suspect, or have stopped working because of a security attack. Progent can help assess the damage resulting from the attack, restore normal functions, and recover data compromised owing to the assault. Progent's security specialists can also perform a thorough forensic analysis by examining event logs and using a variety of proven forensics techniques. Progent's experience with security consulting reduces your business disruption and permits Progent to recommend efficient ways to prevent or mitigate future attacks.
Ransomware Removal and Recovery Consulting
Progent can provide the services of seasoned ransomware recovery consultants with the knowledge to rebuild an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, visit ransomware removal and recovery expertise.
Work-from-Home (WFH) Cybersecurity Expertise
Work-from-Home employees commonly use their personal devices and usually operate in a unsecured physical area. This increases their vulnerability to cyber threats and requires careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, extensive end-user education, and the creation of policies built on leading practices. Progent's veteran group of Work-from-home solutions consultants can help you to plan, implement and maintain an effective security solution that protects vital IT assets in networks that incorporate an at-home workforce and hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for patch management offer organizations of any size a flexible and cost-effective solution for assessing, validating, scheduling, applying, and documenting updates to your dynamic IT system. In addition to maximizing the security and reliability of your IT network, Progent's software/firmware update management services permit your in-house IT team to focus on more strategic initiatives and activities that derive the highest business value from your information network. Learn more about Progent's software/firmware update management services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense platform that includes AI algorithms and expert services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be installed in a few minutes to guard popular endpoints against increasingly sophisticated cyberthreats such as ransomware, known and brand-new malware, trojan viruses, hacking tool sets, memory exploits, script misuse, harmful macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is always the first endpoint response tool deployed by Progent to gain control and visibility of a customer's system at the outset of a ransomware breach. For additional details, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.
Consulting Services for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver repeated, simultaneous, programmable assessment of your internal and perimeter network so you can uncover, prioritize, fix, and confirm cybersecurity weaknesses before threat actors can take advantage of them. NodeZero pentests can plant so-called tripwires such as bogus credentials to detect when your system is actively being probed across proven attack vectors. Tripwires provide sufficient information to make it possible to react quickly with your incident response tools and procedures before an attacker can compromise your environment. Progent can provide the support of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal network in order to determine your present security profile. Progent's NodeZero experts can also assist you to strengthen your network security and can help you to design and deploy a cohesive cybersecurity strategy that simplifies management and provides maximum protection for on-premises, cloud-based, and perimeter IT resources. To find out more information about Progent's threat analysis solutions based on on NodeZero's PEN test products, see Consulting Services for NodeZero's Penetration Test Platform.
Stealth Penetration (PEN) Security Testing Services
Stealth penetration testing is a key part of any comprehensive network security plan. Progent's security professionals can perform thorough penetration tests without the knowledge of your organization's internal network support resources. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion incident warnings and event log monitoring are correctly configured and actively monitored. Progent can provide continuous autonomous penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, skipped patches, and dangerous IT product defaults can be chained together by hackers into the multi-front attacks typical of the latest variants of ransomware. Get additional information about Progent's Stealth PEN Testing Consultants.
Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight series of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior-based machine learning technology to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to address the entire threat lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you prove compliance with legal and industry data security regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's
ProSight Data Protection Services: Managed Backup
Progent has partnered with advanced backup/restore product companies to produce ProSight Data Protection Services (DPS), a family of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your backup processes and allow transparent backup and fast recovery of important files, apps, system images, and VMs. ProSight DPS helps you recover from data loss caused by hardware failures, natural calamities, fire, cyber attacks like ransomware, user mistakes, ill-intentioned insiders, or software bugs. Managed backup services available in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these managed backup services are most appropriate for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security companies to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other personal devices. With 2FA, when you log into a protected online account and give your password you are requested to verify your identity via a unit that only you have and that uses a separate network channel. A broad selection of devices can be utilized for this second form of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can register several verification devices. To find out more about ProSight Duo identity validation services, visit Cisco Duo MFA two-factor authentication services for at-home workers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate as much as 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn more about ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's veteran consultants can provide unique support in vital facets of IT security including:
Vulnerability Audits and Compliance Testing
Progent offers experience with information risk evaluation utilities like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of comprehensive system tests to reveal potential security problems. Progent has extensive experience with testing utilities and can assist you to analyze assessment reports and respond efficiently. Progent's certified security consultants also can perform web application validation and can conduct expert assessments of enterprise-wide security to assess your company's compliance with major global security specifications including FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless security covering stationary wireless equipment plus mobile devices. Learn the details concerning Progent's Security Vulnerability Audits and Security Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver world-class consulting support for Cisco's entire range of protection and Virtual Private Network technologies such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, and Catalyst switches. Get additional details about Cisco Security, VPN and Aironet Wireless Expertise.
Other Firewall and Virtual Private Network Consulting Services
In addition to being expert in a broad array of security solutions available from Microsoft and Cisco, Progent can provide companies of any size expert engineering services for products from other popular firewall and Virtual Private Network suppliers. Progent's consultants offer:
Certified Information Security Manager identifies the basic competencies and international benchmarks of service that IT security professionals are expected to master. It offers executive management the confidence that consultants who have been awarded their CISM have the background and skill to offer efficient security management and consulting services. Progent can offer a CISM-certified expert to help your organization in key security disciplines such as information security governance, risk assessment, information security program management, and crisis handling management.
Find out additional information about Progent's Certified Information Security Manager Security Support Services.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP experts are cybersecurity engineers who have earned CISSP certification as a result of demonstrated experience, rigorous study, and formal examination. CISSP Certification indicates expertise in an international standard for IT security. ANSI has granted the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management practices, security architecture and test systems, access control systems, applications development security, operations security, physical security, encryption, telecommunications, network security, and disaster recovery planning.
Get more details concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Certified Experts for Secure Network Infrastructure
Progent's ISSAP Certified security experts have earned ISSAP certification following thorough testing and significant hands-on work with information security architecture. ISSAP consultants have in-depth knowledge of access management mechanisms and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security specialists can help your business with all aspects of secure network architecture.
Read more information concerning Progent's ISSAP Certified Protected IT Architecture Consulting Services.
CISSP-ISSEP Premier Security Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to follow current system security engineering principles and processes in system development, evaluate system security designs according to security engineering best practices, create viable system designs that incorporate compliant cybersecurity features for all critical system functions, develop efficient design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose realistic security solutions that balance your operational goals with your organization's risk tolerance.
Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.
CISA Security Auditor Support Expertise
The Certified Information Systems Auditor (CISA) credential is a recognized qualification that signifies mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA accreditation has candidates undergo an exhaustive examination administered by the ISACA international professional group. Progent offers the expertise of a CISA-Premier security professional trained to help companies in the fields of information systems audit services, IT governance, network assets and architecture lifecycle, IT support, safeguarding data resources, and disaster recovery planning.
Learn more details about Progent's CISA Support Expertise.
CRISC-certified Risk Mitigation Specialists
The CRISC program was established by ISACA to validate an IT professional's ability to plan, deploy, and maintain IS control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified engineer to help your company to create and execute a business continuity plan based on industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk management expertise is complementary to the services provided by Progent's CISA-Certified security engineers for objectively assessing your IS management mechanisms and also with the services of Progent's CISM experts for implementing company-wide security policies and procedures.
Get more details about Progent's CRISC-certified IT Risk Mitigation Support.
GIAC Support Services
GIAC was founded in 1999 to certify the knowledge of network security experts. GIAC's goal is to ensure that an accredited security consultant has the knowledge appropriate to provide services in important categories of network, information, and program security. GIAC certifications are acknowledged by businesses and government organizations all over the world including United States National Security Agency (NSA). Progent offers the assistance of certified consultants for all of the security services addressed within GIAC accreditation topics including auditing security systems, incident response, traffic analysis, web services security, and security information and event management (SIEM) solutions.
Read additional details concerning Progent's GIAC Information Assurance Expertise.
Get in Touch with Progent for Network Security Expertise
If your business is situated in Akron Ohio and you're trying to find cybersecurity consulting expertise, call Progent at
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 |
(513) 808-9721 | Cincinnati Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 |
(614) 826-7776 | Columbus Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 |
(440) 596-5997 | Cleveland Network Support Services |
| Akron | 1717 Brittain Rd Akron, OH 44310 |
(234) 285-6100 | Akron Network Support Services |